Expert Condominium Management and Real Estate Solutions

Bringing professionalism to condominium management to create better
run communities


Urban Monarch Management

It all started in 2017 when after relocating from Chicago following a successful property management career Rachel Kegley, began searching for employment opportunities in Grand Rapids. Urban Monarch Management was founded out of the need for more professional condominium management companies in the West Michigan area.

Over the years, our portfolio and team has grown but our core values stay the same. Providing expert guidance and leadership to our communities. Our team are all credentialed managers with the Community Associations Institute. Many states nationwide have licensing requirements for community association managers. While Michigan is not one of those states, we follow the same path in investing in education and credentials for our team. This commitment will assure our clients that we are using the best resources and practices out there. We also follow a strict code of ethics when it comes to working with our communities. To learn more about manager credentials, please CLICK HERE.

Member of Community Associations Institute Logo

Our Services

Condominium Management

Ready to partner with a professional management firm? Here are a few highlights of what we will bring to your community:

  • A credentialed and experienced manager dedicated to your community.
  • Cross trained assistant, and accounting staff to process resident work order requests, site visits, assist with task execution, resident announcements and more.
  • Strong network of vendor relationships to assist with bidding seasonal requirements, scheduling, and projects.
  • 24/7 access to secure online portal to process payments, review account ledgers, submit maintenance & architectural requests and access association specific documents.
  • Systems and processes built in to automate many of the recurring and annual requirements.
  • Fully transparent monthly financial reporting.
Homeowners association management for new developments
Map of new subdivision HOA management

Development Management

Why should you partner with a management company while developing a community?

  • Forecast budget preparation and good practices consultation before development begins.
  • Advisory Committee stand up, education and training.
  • Rules and Regulation workshop drafting.
  • Up to date on Michigan Condominium standards and policies
  • Liaison between the owners and developer/builder.
  • Successful & positive developer transition once the build out is complete.
  • Handle all title and lender paperwork for upcoming closings.

Real Estate Sales (Buy/Sell)

We Know Your Community...

Resources to maximize your selling price.
Priority access to your condo records.
Historical knowledge of your building.

We’ll add your home to the MLS and instantly reach home buyers through Zillow, Realtor, Trulia and the Urban Monarch Management website to get the most online exposure for your home.

  • Our contractor team is ready to assist with unit remodels, repairs and preparation for listing to get you top dollar for your home.
  • Our marketing team works with professional photographers and videographers to ensure your home is beautifully captured and enhanced online.
  • From staging and photos to showings and answering questions from potential buyers – our real estate team knows the market and has you covered.
  • We’ll coordinate with your Association to ensure rule compliance and a smooth transition.
Urban Monarch Management has managers for new housing developments, like this home.

Our Clients Say

Beth Parks

Urban Monarch is the 2nd property management company for our community since I have lived there and hands down is far superior to the other company. Where my phone messages and requests went ignored with the other company, Rachel and her team have been friendly, responsive and timely with all my requests. They have been instrumental in improving all aspects of our community, including major projects such as our parking lot project and soon to be updated bylaws. Paying dues, placing maintenance requests and seeing board minutes are easily done through their online portal. It is a pleasure working with Rachel Kegley and would trust and recommend Urban Monarch to anyone needing a property management company.

photo-Sherry Granzotto
Sherry Granzotto

Urban Monarch has taken over the management of our property and has done an excellent job., Rachel and her team consistently update our community on all aspects of the property. She and the Board have implemented many changes with the main goal of saving us money in regard to vendors, landscaping, and amenities. She is quick to respond to inquiries and is pleasant to work with. Her knowledge of property management has exceeded our expectations. I highly recommend this company.

Steve Hanson

Urban Monarch has been managing 5 of our residential communities for the last four to five years and I can say, hands down, that this has been the best management company I have worked with in the 32 years that I've been in the business. Rachel and her team have been very professional and easy to work with, and I know that once I hand a community over to them, they have all the systems in place to make that community thrive.

photo-Valerie Garcia
Valerie Garcia

Rachel is the glue that holds our Association together. She is responsive, kind, attentive, and friendly. She takes the time to listen and suggest solutions - and she always keeps a cool head even when community members might get a little heated. We are so appreciative of Rachel and her Urban Monarch team. They always go above and beyond. I cannot imagine what we'd do without her.

Randolph Capp

Very personable and helpful. Good with communications. Urban Monarch does a great job! And what a change from our previous management company!

Urban Monarch Management, a professional HOA management company

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