Urban Monarch SMS Compliance/Privacy Policy

Urban Monarch Management SMS Compliance Document

Effective Date: November 10, 2025
Last Updated: November 10 2025

1. Terms & Conditions

Urban Monarch Management provides SMS messaging via Microsoft Teams to facilitate communication regarding community services, account inquiries, and urgent alerts.

Consent: By opting in, you agree to receive SMS messages related to your account and community updates.

Message Frequency: Varies based on inquiries and notifications. No marketing messages will be sent.

Charges: Standard carrier message and data rates may apply. Urban Monarch Management does not charge for SMS messages.

Privacy: Your mobile number and opt-in data will be used solely for SMS communication. We do not share, sell, or disclose your information to third parties, except as required by law or to facilitate message delivery through secure carriers.

Opt-Out: Reply STOP at any time to unsubscribe. You will receive confirmation: 'You have successfully unsubscribed. No further messages will be sent.'

Help: Reply HELP for assistance or contact us at 616-228-4792.

Compliance: This service complies with TCPA, 10DLC, and applicable privacy regulations.

Limitation of Liability: Urban Monarch Management is not responsible for delays or failures in message delivery caused by mobile carriers or technical issues beyond our control.

2. Privacy Policy

Urban Monarch Management respects your privacy.

Data Collected: Name, mobile number, and message content.

Use of Data: To respond to service requests, account inquiries, and send community updates.

No Sharing: Mobile opt-in data will never be shared or sold to third parties.

Security: Data is encrypted and stored securely.

Retention: Data retained only as long as necessary for business or legal compliance.

User Rights: You may request a copy, correction, or deletion of your data at any time.

For full details, visit www.urbanmonarchmanagement.com .

3. Opt-In Instructions

Welcome to Urban Monarch SMS Updates!

Reply START to opt in for service updates, account notifications, and emergency alerts.

Reply STOP anytime to opt out.

Reply HELP for assistance.

Standard message and data rates may apply.

4. SMS Footer for All Messages

Msg & data rates may apply. Reply STOP to unsubscribe, HELP for assistance. We do not share your info. Privacy: www.urbanmonarchmanagement.com .